Data deletion instructions

Last updated: October 26, 2026

Versiunea în română

You can stop Postero's access to your social media accounts and request deletion of all your data at any time. There are three options.

1. Disconnect a channel in Postero

1. Sign in at app.postero.ro.
2. In the channel list on the left, open the channel's menu (the three-dot button next to its picture).
3. Choose Delete and confirm. If the channel still has scheduled posts, the app asks you to delete them first.

The channel stops being used immediately, and the access tokens received from the network are permanently erased within 30 days.

2. Revoke access from the social network

This works even if you no longer have access to your Postero account:

• Facebook: Settings & privacy → Settings → Business integrations (open) → select Postero → Remove.
• Instagram: if connected through Facebook, revoke it in Facebook as above. Otherwise: Settings → Apps and websites (open) → Postero → Remove.
• LinkedIn: Settings → Data privacy → Permitted services (open) → Postero → Remove.
• X: Settings → Security and account access → Apps and sessions → Connected apps (open) → Postero → Revoke app permissions.
• TikTok: Profile → menu → Settings and privacy → Security → Manage app permissions → Postero → Remove access.
• Pinterest: Settings → Security and permissions → Apps → Postero → Revoke access.

After revoking, we can no longer publish to or receive data from that account. To also delete data already stored with us, use option 3.

3. Delete your account and all data

1. Email [email protected] with the subject "Account deletion", from the email address of your Postero account.
2. If you write from another address, we will ask you to confirm you own the account.
3. We delete your account and all associated data within 30 days and confirm by email.

What we delete: account data, connected channels and their access tokens, scheduled posts and drafts, uploaded media, stored statistics, comments and team invitations.

What we cannot delete: posts already published on social networks stay there until you delete them on that network. Backups are overwritten on a rolling basis within 12 months and are used only for incident recovery.

Questions

Email [email protected]. See our Privacy Policy for details on the data we process.

Controller: RANKO HUB SRL, Bd. Mihai Viteazu 47, Bl. 92, Sc. 2, Et. 3, Ap. 13, Vulcan, Hunedoara County, 336200, Romania, tax ID 51588879.